A Business Continuity Plan (BCP) is a huge priority now. Wait, what is a Business Continuity Plan? What does one look like to detailers and auto businesses?
Read on to find out more!
What is a Business Continuity Plan?
Why have a BCP?
In this case, where COVID-19 is involved, a BCP will help you to:- Protect your employees
- Minimize the risk of your workshop spreading the disease
- Ensure that plans are in place in case any of your employees are quarantined or infected
- Ensure alternative arrangements with your customers, suppliers, and any other relevant parties so that your business can continue to operate
A BCP for Detailers and Auto Businesses
A Business Continuity Plan (BCP) should include the following:- Human resource, Customer, and Supplier Management
- Processes and Business Functions
- Internal and External Communications
1. Human resource, Customer, and Supplier Management
- Establish a plan for the continuity of leadership/work by ensuring that employees, in the event of their inability to come to work, are aware of whom to report to or who can take over their tasks.
- Develop and enforce a Work From Home policy as part of planning for working arrangements.
- Evaluate HR policies, including sick leave and travel, to ensure they align with the current situation.
- Implement health and travel declarations, requiring employees returning from overseas to undergo self-quarantine.
- Actively review health insurance policies to ensure comprehensive coverage for all employees.
2. Processes and Business functions
- Education – educate employees on maintaining good personal hygiene and infection control.
- Workplace training and supply of surface sanitizers, disinfectants, hand sanitizers, and masks.
- Health screening – scan temperatures of employees/visitors during entry & exit.
- Monitor government COVID-19 updates and inform staff.
- Cleaning & disinfecting – prepare the workplace for possible disinfection if it’s exposed to suspected or confirmed COVID-19 cases.
3. Internal and external communications
- Communication – prepare a communication plan if your store is involved in a confirmed COVID-19 case.
- Roles & responsibilities – ensure employees are aware of their responsibilities.
- Set up communication channels – have easily accessible communication channels for all employees to ask & report to.
